In the business of tech, battles are fought over research but war breaks out when money is at stake. That’s finally happened for chatbots, or software that allows people to hold conversations with machines. Investors and the tech press overhyped bots a couple of years ago, but companies from insurers to health providers are increasingly using them to boost their bottom lines.
Google, Microsoft And Startups Are Going To War On Chatbot Technology
By LeadsConAdminAugust 1, 2018
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