Amelia uses branches of artificial intelligence such as deep learning and natural language processing, says IPSoft. Allstate Insurance Co.s 350 call center employees are turning to a quick-thinking colleague named Amelia to help them solve customer inquiries faster and more efficiently. Amelia is a AI-powered chatbot designed to help Allstate employees by answering questions via an instant message platform on their desktops.
The LeadsCouncil is an independent association, whose members are companies in the online lead generation space from buyers to sellers, technology solution providers and investment professionals. All members are united in a common goal of promoting best practices and fostering trust regardless of vertical.
Just a few of our current members:
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2014 Insurance Benchmarking Report is Now Available
A few of the topics covered in the report:
– Are insurance lead buyers looking to increase their budgets from 3rd party vendors in 2014?
– What lead channels provide the highest quality of leads?
– How well do buyers contact their leads?
– Is the quality of leads increasing or decreasing from year to year?