Call centers spend a lot of time and money on the rotating flux of new hires. Stress overloads and low salaries contribute to high attrition. Last year, the International Customer Management Institute reported a 33% employee turnover rate at call centers. As employees exit the building en masse, the cost of replacements can lead to bigger spending for companies.
The LeadsCouncil is an independent association, whose members are companies in the online lead generation space from buyers to sellers, technology solution providers and investment professionals. All members are united in a common goal of promoting best practices and fostering trust regardless of vertical.
Just a few of our current members:
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