What Becomes of Call Center Outsourcing in the Digital Age?

By LeadsConAdminSeptember 14, 2016

The practice of outsourcing call center work to third-party companies is hardly a new one: it's nearly as old as the call center itself. In recent decades, nations such as India and the Philippines have bolstered their economies by becoming "the world's call centers." Some companies outsource because they want to focus on tasks that speak only to their core competencies.

Read More at TMCnet

Other Stories You Might Like

New MSP Lead Generation Trends for 2020
November 7, 2019, 8:00 am

How To Improve Your Lead Conversion Strategy
November 6, 2019, 8:00 am

Lead Generation Strategies From 10 Startups
November 5, 2019, 8:00 am

UrbanDigs Wants to Be Like “eHarmony for Real Estate” with New Lead-Gen Play
October 30, 2019, 12:00 pm

Why Connected TV & OTT is the New Customer Acquisition Channel for DTC Brands
October 30, 2019, 10:40 am

24 Landing Page Examples To Inspire You And Boost Conversions
October 24, 2019, 8:00 am

Why Marketers Use Call Tracking Software
October 23, 2019, 8:00 am

5 Lead Generation Techniques For SaaS Businesses
October 22, 2019, 8:00 am

Connect to Convert 2019: 4 Trends in MarTech Market Diversification
October 21, 2019, 12:55 pm

8 Ways to Improve Your LinkedIn Lead Generation Ads Today
October 17, 2019, 8:00 am

© 2019 Access Intelligence, LLC – All Rights Reserved. ||