Newsletters

Newsletter

Issue 33

Immediate Impact of AI in Sales Orgs and Call Centers, Nespresso in Hot Water with TCPA Filing


Newsletter

Issue 32

New Bill Targets Overseas Call Centers, Lead Gen Firms Face Steep Fines


Newsletter

Issue 31

ChatGPT’s Impact on Affiliates, AI Reshaping Contact Centers


Newsletter

Issue 30

Influencer Collab Strategy, Texas Triples Telemarketing Liability


Newsletter

Issue 29

Hot Bot Summer and the Rapid Transformation of Contact Centers


Newsletter

Issue 28

Gen AI-Enabled Market Research, First Contact in Home Services, More LeadsCon


Newsletter

Issue 27

Revocation Rule Goes into Effect April 11, Former DMS Exec Finds New Home at Ringba


Newsletter

Issue 26

The Dismantling of the CFPB, Insights on Data Clean Rooms + AI


Newsletter

Issue 25

1:1th Hour Reprieve: Consent Rule Gets a 12-Month Stay


Newsletter

Issue 24

Eleventh Circuit Hears 11th Hour Petition on Consent


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