Telvista specializes in offering a complete suite of contact center solutions to organizations of various sizes. It offers outsourced customer support to midsized and large companies in such industries as financial services, retail, technology, telecommunications, and travel. Services include customer service, sales, and tech support via phone and Web. The company also provides consulting services to improve contact center processes, network design, interactive voice response, and technology utilization. Strategically located in different countries across the globe, its global footprint spans the US, Mexico, South Africa, and India. Telvista was founded in 1997 when it opened its first call center in the Dallas area.